1. About PhysioAI Hub

PhysioAI Hub (advitphysiocare.com) is an AI-powered health education and exercise information platform operated by Aussi-Nexus Group (ABN 76 947 108 181), Gold Coast, Queensland, Australia. PhysioAI Hub is NOT a registered healthcare provider, physiotherapy clinic, or medical practice.

2. Eligibility

You must be at least 18 years of age to use PhysioAI Hub. By using this platform you confirm you meet this requirement.

3. Acceptable Use

You agree not to: use the platform for fraudulent or unlawful purposes; attempt unauthorised access to any system; reverse engineer any part of the platform; upload defamatory or infringing content; use automated bots or scrapers; or impersonate any person or entity.

4. Intellectual Property

All content, design, code, and branding on PhysioAI Hub is owned by or licensed to Aussi-Nexus Group. You are granted a limited, non-exclusive, non-transferable licence for personal non-commercial use only.

5. Subscriptions & Refunds

Subscriptions are billed monthly via Stripe. A 7-day money-back guarantee applies to first-time Starter and Pro subscriptions. Clinic subscriptions require separate agreement. Aussi-Nexus Group may change pricing with 30 days notice.

6. Limitation of Liability

To the maximum extent permitted by Australian law, Aussi-Nexus Group is not liable for any indirect, incidental, or consequential damages arising from use of this platform, including any physical injury resulting from exercise information. Nothing limits rights under the Australian Consumer Law.

7. Governing Law

These Terms are governed by the laws of Queensland, Australia. Disputes will be resolved in the courts of Queensland after good-faith negotiation and mediation.

8. Changes to Terms

We may update these Terms at any time. Material changes will be communicated 14 days in advance. Continued use constitutes acceptance.

9. Contact

Aussi-Nexus Group · ABN 76 947 108 181 · Gold Coast QLD Australia · Contact Us

Information We Collect

We collect: name and email at registration; AI chat queries; usage and session data; payment information (processed by Stripe — we never store full card details); affiliate click data (anonymised); and device/browser information.

How We Use Your Information

To provide and improve the platform; process payments; send service communications; improve AI systems using anonymised data; detect fraud; and comply with legal obligations.

Australian Privacy Act Compliance

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You have the right to access, correct, or request deletion of your personal information by contacting us.

Data Storage

Data is stored on secure servers hosted by Hetzner GmbH, Germany. We implement reasonable technical measures to protect your information.

Third-Party Services

This platform uses: Groq Inc. (AI processing) · Stripe Inc. (payments) · Amazon Associates (affiliate tracking) · YouTube/Google (exercise videos) · Cloudflare Inc. (security & CDN). Each has their own privacy policy.

Cookies

We use JWT session tokens stored in browser local storage for authentication. We do not use third-party tracking or advertising cookies.

Contact for Privacy

For privacy requests: Aussi-Nexus Group · ABN 76 947 108 181 · Gold Coast QLD · Contact Us

Educational Information Only

All content on PhysioAI Hub — including AI-generated responses, exercise programs, condition guides, and videos — is provided for general educational and informational purposes only. Nothing constitutes physiotherapy services, medical advice, diagnosis, or treatment.

No Practitioner-Patient Relationship

No use of this platform, including AI chat interactions, creates a practitioner-patient or physiotherapist-patient relationship between you and Aussi-Nexus Group or any of its systems.

AI Limitations

Our AI cannot physically examine you, does not have your medical history, may produce inaccurate information, and cannot account for individual contraindications or comorbidities. AI responses are educational starting points only.

Exercise Warning

Before commencing any exercise program, consult your doctor or physiotherapist — especially if you have pre-existing conditions, previous injuries, are pregnant, or have been advised to take precautions. Stop any exercise immediately if you experience pain, dizziness, nausea, or unusual symptoms.

Emergency

If you are experiencing a medical emergency, call 000 immediately. Do not use this platform to seek emergency assistance.

Red Flag Symptoms

Seek urgent medical attention for: sudden severe pain, loss of bladder/bowel control, numbness or weakness spreading to limbs, chest pain, difficulty breathing, or any symptom following significant trauma.

Amazon Associates Disclosure

PhysioAI Hub (advitphysiocare.com) is a participant in the Amazon Associates Programme (Amazon.com.au), an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au.

Our Amazon Associates tag is: advitphysio-22

What This Means For You

When you click a product link in our Shop section and make a purchase on Amazon, PhysioAI Hub may earn a small commission (typically 4–8% of the purchase price). This commission comes at no additional cost to you — you pay exactly the same price as you would going to Amazon directly.

Our Commitment

We only recommend products we genuinely believe may assist with physiotherapy exercise and recovery. Affiliate commissions do not influence which products appear on this platform or in AI recommendations. Product recommendations remain educational and do not constitute medical advice.

Other Affiliates

We may add other affiliate partners in the future. Any such relationship will be disclosed here and on relevant pages.

Questions

For questions about our affiliate relationships: Contact Us